Table of Content
You don’t need to do anything else—a service contractor should contact you and arrange a repair appointment. If AHS decides your request isn’t covered under contract, you can request a second opinion to review the situation. Check out reviews of some of our other recommended home warranty providers below. Samantha is an editor who covers all topics home-related including home improvement and repair. She edited home repair and design content at websites like The Spruce and HomeAdvisor. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros.
They do not cover the appliances or systems but cover the foundation, floor framing, walls, and other parts of the structure. This is considered a very good idea for most new houses because the cost to repair these areas ranges from $50,000 to $150,000, making the investment in a warranty worthwhile. These are good plans to invest in if you live in an area where soil erosion and other issues frequently impact your house’s structure or foundation. On the other hand, the pricing of these plans is highly competitive. During our research, we found that the average cost of a home warranty plan in the US was $574. This means that AHS’s gold plan is slightly less expensive than the average plan across the sector, for full coverage of both kitchen appliances and other systems.
ShieldPlatinum™
The cost of a monthly Select Home Warranty is between $35.83 and $62.42. Select is one of the few plans offering roof coverage at no additional cost. Their basic and gold plans are the same cost, but basic covers only appliances, and gold covers only systems, such as plumbing and electricity. Their platinum plan covers appliances, systems, and other areas. Some protect a portion of your house, such as your roofing or appliances.
The cost of a home warranty for small apartment buildings with up to 4 units is $1,200 to $1,600 a year. Larger buildings no longer qualify for home warranties but may be eligible for different or individual-unit plans. Many companies cover small buildings with up to 4 units owned by a single individual or corporation.
Plan Pricing
These complaints seem more focused on supply chain issues that would be out of the hands of any home warranty company and are not necessarily specific problems related to American Home Shield. In addition, complaints about rejected claims could be the result of policyholders misunderstanding the coverage included in their home warranty. In some cases, negative American Home Shield reviews referred to coverage as “insurance,” which may indicate that the reviewers did not fully understand the purpose of a home warranty. In general, American Home Shield costs between$40 and $58 per month. If you choose a $100 or $125 service fee, your monthly premium will be cheaper.
Customers can request a variety of repair jobs and home services, including plumbing repairs, carpet cleaning, and power washing, through the ProConnect platform. Service availability may depend on the customer’s location, however. Plumbing services, for instance, may be available in some ZIP codes but not others. Once the claim has been received, American Home Shield will assign the job to a local contractor from its network of preferred service technicians, providing details about the repair request. The home warranty company will also give the technician’s contact information to the customer so they can be contacted directly to schedule an appointment. Although this won’t always be the case, technicians may set up an initial virtual service call so the customer can show them a video of the broken appliance or malfunctioning home system.
How much does a home warranty cost per month?
A little over 61 percent of customers use American Home Shield’s Combo Plan. It covers items under both the Systems and the Appliances Plan. This company offers its Platinum Care plan for only $37.50 a month, which works out to a little more than a dollar a day.
As of January 2022, the company holds a Better Business Bureau rating of B – not bad, but not great either. Similarly, after almost 10,000 customer reviews, the company has scored an average of 2.42 out of 5. Though this sounds low, it’s not so bad for the home warranty sector, where companies tend to attract a lot of negative reviews. Home warranty coverage doesn’t usually apply if a system or appliance stops working because of misuse or abuse. It also doesn’t cover malfunctions due to lightning strikes or fire; for protection from these events, you need homeowners insurance. As we can see, your location doesn’t appear to make any difference to the price of these plans.
Customers’ Online Experience
Themonthly costis the amount you pay every month for the length of the policy, whether you use it or not. A few reviewers rated American Home Shield’s customer service with a 50/50 score. However, some found their representatives communicative and helpful, while others noted concerns in addressing their grievances.
Think about the age of your house and appliances and whether you could afford to make repairs if they are needed. For some people, paying a monthly fee is easier to budget than a major repair cost. This is the maximum amount that the provider will pay out for repairs and replacements. It’s sometimes expressed per item, and sometimes as an aggregate amount that is designed to cover all repairs for the lifetime of the policy. Our plans can help you get ahead of household problems before they ever occur.
This fee covers the time your contractor spends investigating the issue and figuring out how to fix it. In addition to the type of home you have, the square footage of your home can affect warranty pricing and availability. Depending on where you live, your cost could also include state or local taxes.
Things that need more upkeep and repair may make sense to put a warranty on, while other things may not be worth the cost. In addition, not every home warranty is eligible for renewal at the term’s end. Some older houses and appliances may have limited coverage or may not be eligible for renewal after one year. Below is an average breakdown by Review Home Warranties of costs by state, providing a general idea of the costs in your area. However, your plan may have more or less coverage than the average in your area, so your costs could vary.
Their service people are the worst, they send a Technician for the microwave, he said it needed a new door, it was ordered and then a different technician came to install it, and he couldn't. The company and customers care are located in the Philippines even though they advertise to be in the U.S.A. I spent over 8 hours total on the phone with them over a $150 ceiling fan that they refused to cover. They put you on hold and refuse to let you talk to a supervisor. Then after 2 hours on the phone, they “drop” the call and do not call you back.
Its extensive plan options, nationwide availability, and five decades of experience make it a good investment for homeowners. You need to purchase a home warranty before there are issues with your house. You should also think about areas to prioritize coverage on.
AFC Home Club has four comprehensive coverage plans that range between $43–$60 a month. This company’s service call fees also range between $75–$125. Designed to provide protection for up to a year, American Home Shield warranty plans also come with add-ons in case you require extra fixing.
This system accounts for a wide range of ranking factors, and we collect data on dozens of home warranty providers to grade the companies on each factor. The end result is a cumulative score for each provider — companies that score the most points top the list. AHS doesn’t provide service until all previous services and plan fees are paid in full. Repairs or replacements are typically initiated within 48 hours of submitting your service request.
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